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Urgent Hiring For Fresher and experience in service desk @ Wipro

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 Urgent Hiring For Fresher and experience in service desk

Job Description

Role & responsibilities


  1. Assist end users with application issues, system administration queries, and network concerns.
  2. Diagnose, prioritize, troubleshoot, and resolve IT incidents via call/chat/email/walkins.
  3. Identify and escalate urgent tickets requiring immediate action.
  4. Log all interactions and document activities accurately in the incident management tool.
  5. Handle and resolve helpdesk requests efficiently.

Preferred candidate profile.

  • Any Fresher Graduate or experienced candidate in Service Desk / Customer Support
  • Strong communication skills (verbal & written)
  • Basic understanding of technical troubleshooting
  • Must have all educational documents (Provisional + all Marks Memos)
  • Immediate joiners preferred

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers

Contact Details:

Company: Wipro
Location(s): Bengaluru

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Keyskills:   IT Service Desk IT Helpdesk Helpdesk Desktop Support Technical Helpdesk IT Support

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