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Housing Finance Rm/srm, Branch Sales Manager @ Piramal Capital

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Piramal Capital  Housing Finance Rm/srm, Branch Sales Manager

Job Description

Purpose of Job: Piramal Finance Private Limited is hiringRelationship Manager and Senior Relationship Manager for its Retail Business. The incumbentwould be primarily responsible for achieving the sales targets for Home Loanalong with the related cross-sell targets.

Essential Qualifications: Graduatefrom a reputed college
Essential Experience:
1 to5 years experience in HFC or Mortgage Industry in the affordable /mass affluentmarket for RM/SRM role.
4to 6 years of experience in HFC or Mortgage Industry with minimum 1 year ofteam handling experience in affordable segment for BSM role.
Abilityto liaison follow-up withcustomers, channels and internal stakeholders.
Goodwritten verbal communication skills
Abilityto work under tight deadlines

Key Roles/Responsibilities:
Responsiblefor empanelment of channel and acquiring the customers for Home Loan from openmarket and developer relationships.
Responsiblefor ensuring the adherence of KYC documents as per the guidelines by thecompany.
Responsiblefor achieving the cross-sell targets from the Home Loan customers likeinsurance or any other appropriate product which may come up from time to time.
Responsiblefor introduction of the Piramal brand and managing the sales and businessdevelopment activities for Home Loans up to 75 lakhs with focus on affordablein the assigned catchment area.
Theincumbent is required to have a good knowledge and understanding of the localaffordable and mass affluent markets and PMAY.
Responsiblefor Smooth functioning of the lending process at various stages such asinquiry, application, verification, pre-sanction processing of loan, sanction,post-sanction documentation, disbursement of loan, collection, new and existingcustomer service.
Responsiblefor ensuringthe proper completion of the files within timeline as per the companychecklist.
Responsiblefor ensuring the proper closure of disbursement documentation within thetimeline.
Responsiblefor guiding the customer with claritytowards applying for Home Loan and explaining the product features in terms ofROI, Processing Fees, Terms and conditions etc
Responsiblefor communicating the reasons for rejection to the customer whose file has beenrejected.
Adherenceto the organizations policies and procedures and compliance with legal andregulatory requirements
Responsiblefor training, development and activisation of channels and release of channelpayments on time.
Responsiblefor maintaining the existing relationship with builders for APF bulk sales.
Responsiblefor sourcing of builder project files and getting their project approval doneby the organization.
Ensureexcellent customer service whichincludes query resolution of the customer, completion of the task within thegiven TAT, after sales service, handling of complaints and customer retention.
Ensuringthe ownership of early delinquencies and working closely with the Collectionand Credit team.
Ensuringactive participation with Operations team for resolving PDD (Post disbursal document) Issues

Job Classification

Industry: Financial Services
Functional Area / Department: BFSI, Investments & Trading
Role Category: Lending
Role: Sales Manager
Employement Type: Full time

Contact Details:

Company: Piramal Capital
Location(s): Anantapur

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Keyskills:   branch sales housing customer service customer retention sales retail disbursement sales management mortgage operations kyc query resolution after sales service home loans housing finance bsm closure retail business retention communication skills

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Piramal Capital