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Uc And Um, Video Conferencing Unified Communication Manager @ Zensar

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 Uc And Um, Video Conferencing Unified Communication Manager

Job Description

Mandatory Skills:

Cisco Unified Communication Manager 11.x and above

Cisco Webex Control Hub administration

Teams Meetings Administrations, Users and policy managements.

Zoom user and meeting Administration feature controls through groups assignments.

Troubleshooting and Managing Teams and Zoom meetings.

Teams, Zoom Reports, Analytics

Cisco TMS

Cisco Telepresence Endpoints (Room Series & Legacy Cisco Devices)

Cisco Expressways

Zoom Conferencing and integration with Cisco TelePresence

MS Teams Conferencing and CVI with WebEx

MS Teams WebRTC, Web Engine concept for VC devices

Knowledge and troubleshooting skills of protocols like MGCP, H323 & SIP

Panopto Recorder management and integration with Collaboration Infrastructure are highly preferable

Exchange room mailbox fundamentals and Booking concepts

Complex call routing problem solving skills that involves CUCM , Expressway and Services like Pexip Microsoft.

Strong understanding of SIP Call flow and Media flow concepts including QOS standards.

Good to have Skills

PowerShell

Power Automate Flow

Azure Intune and resource accounts concepts

Expert in troubleshooting and managing the UC Infrastructure
Should have worked in client facing role
Self-Motivated with the ability to effectively interact with all the levels within the company
Good in verbal and written communication
Proactive thinking
MS Teams
Cisco AV Products

Responsibilities and Skill Requirement:

Responsible for designing, managing, maintaining and troubleshooting UC Infrastructure

Works closely with the network, systems and peers to ensure integration and stability within the UC platform.

Create SOP, End user documents

Understating of Basic SIP Integration.

Strong Knowledge of Signalling protocol such H.323 and SIP,HTTPS, TLS,TCP

Understanding and verifying call/meeting data in perspective of QOS for voice and video over WAN connections.

Configuration & troubleshooting of Cisco TelePresence endpoints.

upgrade of Linux servers and VC endpoints

Follow ITIL processes like Change, Problem & Incident Management and hands on experience in Service-Now

Self-Motivated with the ability to effectively interact with all the levels within the company.

understanding of customer requirements

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: Team Lead / Network Manager
Employement Type: Full time

Contact Details:

Company: Zensar
Location(s): Pune

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Keyskills:   TCP Linux QOS WAN Incident management SIP microsoft Troubleshooting cisco Analytics

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Zensar

Company DetailsZensar Technologies