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Work from Home (Customer Service) @ Startek

Home > Customer Success

 Work from Home (Customer Service)

Job Description

Roles & Responsibilities :- 

As a  Customer Care Executive, you'll handle customer queries and resolve issues via phone, chat, and email, ensuring high customer satisfaction and efficient order resolution. 

Eligibility Criterias :- 

  • Excellent Communication Skills 
  • Graduate & Undergraduate
  • Permanent Work from home (WFH)
  • Fresher & Experience
  • Laptop with minimum 8 GB Ram & Windows 10 mandatory
  • On the job Training 
  • 6 Days working and 1 Rotational Week-off.
  • 9 hours of shift, during which 8 hours are dedicated to production and 1 hour is allocated for split breaks. 
  • Wi-Fi is Mandatory. 

Round of Interviews 

  • HR Evaluation 
  • Operations Evaluation 
  • L2 Operations Evaluation 
  • Typing Test 
  • Versant Test 
  • Situational Judgment Test 
  • Client Evaluation 

Interested canidates can share their resume on whatsapp


Ajay - 7042086***


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Freshers

Contact Details:

Company: Startek
Location(s): Jaipur

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Keyskills:   Customer Support Customer Handling Handling Customer Queries Inbound Customer Service Customer Service Solving Queries Chat Support Customer Queries

 Fraud Alert to job seekers!

₹ 1.25-2 Lacs P.A

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Startek

A global customer experience (CX) management solutions provider, Startekdelivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading brands, from Fortune 500s to fast-growing startups. Our innovation and expertise ensure CX excellence across traditional and ...