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Hiring For International Voice Process @ IntouchCX

Home > Customer Success, Service & Operations - Other

 Hiring For International Voice Process

Job Description

Job Summary:

We are hiring International Voice Process professionals to handle inbound/outbound phone calls from international customers and deliver excellent customer service. You will be responsible for understanding customer queries, resolving issues, and ensuring high customer satisfaction.


Key Responsibilities:

Handle international inbound & outbound calls professionally.

Assist customers with queries, complaints and product/service information.

Maintain call logs and update CRM systems accurately.

Achieve quality & performance targets (AHT, CSAT).

Maintain customer satisfaction goals and follow process guidelines.


Qualifications & Skills:

Any Graduate / 12th Pass (as required).

Excellent English communication skills (verbal & written).

Basic computer and typing skills.

Willingness to work night shifts / rotational shifts.

Good listening, problem-solving & customer handling skills.


What We Offer:

Competitive salary

2 way Cab facility

On-the-job training & career growth opportunities.

5-day work week with rotational offs.


How to Apply:

Interested candidates can share the resume on

8660530***

di************r@in******x.com


Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills:   International Voice Process Blended Process Customer Support International Technical Support Technical Voice Process International Voice International Process Voice Process Voice Support International BPO International Calling

 Fraud Alert to job seekers!

₹ 2.5-5 Lacs P.A

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IntouchCX

IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands.