A role that involves providing technical support for IT infrastructure, including desktop/laptop preparation. This role requires experience with troubleshooting and resolving Hardware issues.
Desktop management
Printer Installation & configuration,
Window Operating System Installation & configuration,
Antivirus installation & management and Software installation & configuration.
Address user tickets regarding hardware, software, and networking
Troubleshoot hardware related issues.
Troubleshoot Wi-Fi and Internet issues.

Keyskills: Infrastructure support Desktop management Managed services Networking DNS Antivirus Hardware Troubleshooting Technical support DHCP
Blue Star Infotech Ltd, now part of Infogain, delivers IT services and digital transformation solutions across industries. The company emphasizes innovation, client value, and excellence through high-impact projects and human-centered design. With a global presence and over 6,000 employees, it foste...