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HRBP Executive @ IntouchCX

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 HRBP Executive

Job Description

About the Job

Were looking for a Human Resources Business Partner (HRBP) Executive to collaborate with our internal Operations teams. This role is focused on addressing strategic HR issues and concerns, acting as a primary point of contact for implementing and executing Human Resource plans and programs, and championing the well-being of self and others.

As HRBP Executive, You Will

  • Actively engage with associates through structured interactions.
  • Contact employees through phone calls or Google Meet for case resolution.
  • Lead "Intouch Connected" initiatives, including but not limited to Town Halls, Skip-level meetings, Leadership Connects, and Focus Group Discussions.
  • Act as the primary point of contact for stakeholders and employees across all departments.
  • Facilitate productive engagement conversations between employees and their respective managers or supervisors.
  • Act as the Voice of Employees, reflect employee issues and feedback to management, ensuring timely resolution.
  • Assist in the campus-wide implementation of various HR programs.
  • Provide valuable inputs for enhancing the effectiveness of existing processes and policies.
  • Cultivate a high-energy workforce, fostering confidence and trust among all employees.
  • Prepare and publish the event calendars to all stakeholders in a timely manner and ensure the completion of the planned activities.
  • Contribute to the preparation of weekly reports for management.

As HRBP Executive, You Need

  • An MBA in Human Resources or a graduate degree in a relevant field.
  • 2 years of experience as an HR Business Partner (HRBP) or in an equivalent role.
  • Strong team player skills, capable of providing cohesive support to the broader HRBP function.
  • Excellent communication (written and oral), presentation, and strong interpersonal relations skills.
  • High level of empathy, responsiveness, and relationship orientation.
  • High level of maturity and the ability to effectively manage stakeholders across all levels.
  • Proficient in MS-Office (Word, Excel, and PowerPoint) and/or Google Workspace with good email etiquette.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations Support
Role: MIS Executive
Employement Type: Full time

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills:   hrbp hr leadership human resources hr operations HR programs

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IntouchCX

IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands.