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Desktop Support Engineer @ Artech Infosystems

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 Desktop Support Engineer

Job Description

    Hiring for Desktop Support Engineer



    Location: Bangalore / Gurgaon

    Experience:1+ Years

    Shift: 6 days working 

    Salary: 3 LPA

     

    Key Responsibilities

    • Troubleshooting & Resolution: Diagnosing, fixing, and testing hardware, software, and peripheral issues (printers, scanners, phones).
    • System Setup & Maintenance: Installing, configuring, and upgrading software and hardware for new and existing users
    • User Support: Providing prompt, professional technical support via telephone, email, or in-person.
    • Ticketing & Documentation: Managing support requests via IT service desk systems, documenting issues, and maintaining inventory.
    • Networking: Monitoring network connections to ensure stability. 

     

    Required Skills and Qualifications

    • Technical Skills: Strong understanding of Windows/Linux/Mac OS, networking principles, and remote troubleshooting tools (e.g., TeamViewer).
    • Experience: Previous experience in a technical support or help desk role is typically required.
    • Soft Skills: Excellent verbal/written communication, problem-solving, and time management skills.
    • Education: A bachelors or associate degree in computer science or a related field is preferred. 

     

    Common Certifications(if any):

    • CompTIA A+
    • Microsoft Certified: Modern Desktop Administrator Associate 

     

Employement Category:

Employement Type: Full time
Industry: IT Services & Consulting
Role Category: IT Operations / EDP / MIS
Functional Area: Not Specified
Role/Responsibilies: Desktop Support Engineer

Contact Details:

Company: Artech Infosystems
Location(s): Bengaluru

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Keyskills:   desktop support it support troubleshooting

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Artech Infosystems

Artech Infosystems Private Limited