Queries regarding customers personal systems and printers & other issues and how to troubleshoot
Chat Process
6 days working & 1 rotational off
Shift window: 24/7
Assessments: AMCAT & Typing
Writex: 55
Typing: 30 WPM, 90% accuracy
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Non VoiceRole: Chat SupportEmployement Type: Full time