Customer Engagement Executive @ Axis Max Life

Home > Non Voice

Customer Engagement Executive

Axis Max Life
1 - 5 years
Kolkata
23 days ago
Email to a friend
Report this job

Job Description

Role & responsibilities

Maximize Applied to paid to meet business plan
Hub Hold Cases resolution within TAT
NFTR % Reduction
MIS and Reports/Dashboards
Follow-up for GO Actionable resolution
Booking & Tracking of Medical reports
Customer complaint resolution within TAT
Maximize Persistency Collection
Auto-pay Traction / ECS Registration
POSV / Welcome Call
Managing end to end operational process along with teams in the field & distribution leaders
Liaison with UW, Policy Issuance, Finance, IT, for smooth processing & service delivery across locations.
Managing dashboard for Quality of business
Adoption of various digital initiatives among distribution

Job Classification

Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Tech Support - Non Voice
Employement Type: Full time

Contact Details:

Company: Axis Max Life
Location(s): Kolkata

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: Branch Operations

Fraud Alert to job seekers!

₹ Not Disclosed

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Similar positions

Customer Support Representative - Immediate Joiners ( Non Voice)

IntouchCX

1 - 4 years

Hyderabad

9 days ago

₹ 2.5-4 Lacs P.A.

Customer Service Executive(Non Voice)- HR Shaeesta

Wipro

1 - 2 years

Kolkata

22 days ago

₹ Not Disclosed

International chat Process-Customer Support (Only experienced)

IntouchCX

1 - 5 years

Hyderabad

22 days ago

₹ -4 Lacs P.A.

International chat Process Executive

IntouchCX

1 - 4 years

Hyderabad

22 days ago

₹ 2.25-4 Lacs P.A.

Axis Max Life

To schedule your interview Call or send your CV/Resume through WhatsApp\\n\\nContact: HR Shruti - 7030022495

Customer Engagement Executive @ Axis Max Life

Home > Non Voice