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Talent Acquisition Manager @ M Square Business

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 Talent Acquisition Manager

Job Description

    Job Role: Talent Acquisition Manager BPO

    Location: Hyderabad
    Experience: 10-12 years overall, with 2-3 years as TA Manager (BPO industry mandatory)


    Job Summary

    We are looking for an experienced Talent Acquisition Manager to lead end-to-end hiring for BPO operations in Hyderabad. The role will drive volume hiring, lateral hiring, campus drives, vendor management, and TA strategy aligned with business goals.


    Key Roles & Responsibilities

    1 TA Strategy & Workforce Planning

    • Partner with business leaders to understand hiring requirements and workforce plans.

    • Develop and execute hiring strategies for bulk, lateral, and niche roles in BPO.

    • Manage hiring budgets, cost-per-hire, and recruitment timelines.


    2 End-to-End Recruitment Management

    • Oversee the complete recruitment lifecycle: sourcing, screening, interviews, offers, and onboarding.

    • Drive high-volume hiring for voice and non-voice processes.

    • Ensure TAT adherence and closure of positions within defined SLAs.


    3 Team Leadership & Performance

    • Lead and mentor TA teams (Executives, Interns, Recruiters).

    • Set KPIs, track performance, and conduct regular reviews.

    • Drive productivity, quality, and compliance within the TA function.


    4 Vendor, Campus & Referral Management

    • Manage recruitment vendors, consultants, and job portals.

    • Drive campus hiring, walk-ins, job fairs, and employee referral programs.

    • Evaluate vendor performance and optimize sourcing channels.


    5 Stakeholder & Business Partnering

    • Act as the single point of contact for hiring managers and operations leaders.

    • Provide regular hiring MIS, dashboards, and pipeline updates.

    • Handle escalations and ensure a positive candidate experience.


    6 Process Improvement & Compliance

    • Standardize TA processes, documentation, and SOPs.

    • Ensure compliance with company policies and recruitment guidelines.

    • Implement process improvements to reduce hiring cost and time.


    Desired Candidate Profile

    • Graduate / Postgraduate (HR preferred).

    • 1012 years of overall experience in Talent Acquisition, BPO industry mandatory.

    • 23 years of experience as a TA Manager / Lead managing teams.

    • Proven expertise in bulk hiring, lateral hiring, and ramp-ups.

    • Strong knowledge of sourcing channels, ATS, HRMS, and recruitment analytics.

    • Excellent leadership, stakeholder management, and communication skills.

    • Willing to work from Hyderabad location.


    What We Offer

    • Leadership role in a growing BPO organization

    • Opportunity to scale hiring operations

    • Competitive compensation & growth opportunities

Employement Category:

Employement Type: Full time
Industry: Recruitment Services
Role Category: HR
Functional Area: Not Specified
Role/Responsibilies: Talent Acquisition Manager

Contact Details:

Company: Square Business
Location(s): Hyderabad

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Keyskills:   talent acquisition bulk hiring team handling team management leadership hiring hr manager

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₹ 2 to 3 Yr

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M Square Business

M Square Business Solutions, is a consulting firm providing Virtual CEO services to SME/MSME organisations under the leadership of Mr. Aslam Charania ( Business coach, Business Author, Trainer, Motivator, Consultant ) Back in 2009, with an idea of contributing to the growth of MSMEs and job creatio...