Field Sales Executive
- Rentokil PCI
- 0 - 4 years
- Mumbai
- 3 days ago
- Email to a friend
- Report this job
Job Description
Role: - Sales Executive
Experience - 0 to 5 years
Location : - Bhandup , Belapur, Andheri, Kandivali
About the Role :
- The role is responsible to identify, source and secure both long term and short-term pest control & prevention business opportunities. The incumbent shall be primarily responsible for the New Sales Productivity, Renewal and Collection as per the assigned targets.
- The person will report to the Branch Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.
Job Responsibilities:
Business Development (Sales)
- Achieve sales targets as per the branch's approved business plan
- Execute sales promotion activities within the assigned territory
- Ensure all Sales KPIs are achieved on a month-on-month basis
- Identify and follow up with prospective customers; respond to enquiries within defined timelines
- Maximise the conversion of enquiries into confirmed orders
- Ensure contract renewals are in line with company expectations
- Track market developments and identify new business opportunities
- Prepare and regularly update the Monthly Performance Grid (MPG)
Customer Service:
- Ensure high-quality service delivery to all customers
- Maintain strong liaison and communication with clients
- Prepare and submit customer reports promptly
- Address customer complaints and work with Operations and Back Office to resolve them effectively
- Conduct detailed site inspections and SRAs
- Generate quotations through the system as per company guidelines
- Share customer feedback with the Branch Manager and collect appreciation letters from RBU/CBU clients
- Set realistic and accurate customer expectations regarding pest management services
- Capture correct and complete customer information (email, two contact numbers, address with landmarks)
- Promote visit-based sales as per iCABS frequency to enable structured annual service calendars
- Share cost sheets and material requirements with Operations; communicate customer expectations before service delivery
- Ensure new sales are visible in iCABS for planning and execution via Service Companion
- Punch new sales in SRA on time to allow sufficient lead time for planners; coordinate with Service Planners for scheduling
- Avoid making direct service scheduling commitments to customers without planner confirmation
Administration & Accounts:
- Ensure timely invoice submission and obtain necessary acknowledgements
- Coordinate with the Back Office for accurate and timely invoicing
- Share costings and customer expectations with Operations in advance
- Ensure timely submission of collections and review daily billing status with the Back Office team.
Maintaining Systems and MIS
- Ensure timely and accurate updates in all sales-related systems
- Prepare daily and monthly sales reports
- Maintain an updated and organised customer database
Key Result Areas:
- Business Development (Sales)
- Develop new business opportunities & Upselling Opportunities
- Renewals (if assigned)
- Calls/ Survey / Quotations/ PDSA as per Regional plan
- Collection & DSO
- Customer Service
- Timely Invoice Submission
Educational Qualification / Other Requirement:
- Any Graduate (Any stream)
- Sales experience of a minimum of 2 years in Direct Sales (Facilities Management) for Commercial business profile
- Preferable experience of minimum 2 years in Home product / Home service business, residential cleaning services for Residential business profile
Job Classification
Industry: Facility Management ServicesFunctional Area / Department: Sales & Business DevelopmentRole Category: Retail & B2C SalesRole: Field Sales ExecutiveEmployement Type: Full timeContact Details:
Company: Rentokil PCILocation(s): Mumbai
Keyskills: Sales customer service business development sales executive field sales operations service delivery customer feedback branch manager collection pest control
Similar positions
Rentokil PCI
About Rentokil Initial Hygiene Rentokil Initial Hygiene India, operating in more than 75 countries is the trusted hygiene solution provider globally. Together with 100 years of experience with tailored solutions to meet customised business needs, assuring 100% peace of mind with Rentokil Initial se...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in