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Accounts Receivable Caller @ CorroHealth

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CorroHealth  Accounts Receivable Caller

Job Description

Role & responsibilities

  • Perform pre-call analysis and check status by calling the payer or using IVR or web portal services
  • Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference
  • Record aftercall actions and perform post call analysis for the claim follow-up
  • Provide accurate product/ service information to customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received etc. prior to making the call.
  • Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments
  • Prepare, review, and transmit claims using AR software, including electronic and paper claim processing
  • Review patient bills for accuracy and completeness and obtain any missing information

Preferred candidate profile


  • Any graduation
  • 2 to 4 years of Years of experience in accounts receivable follow-up / denial management for US healthcare customers
  • Proficient computer skills. Excellent communication skills, both verbal and written
  • Strong people skills & Outstanding organizational skills
  • Ability to maintain the confidentiality of information
  • Willingness to work continuously in night shifts

Job Classification

Industry: BPM / BPO
Functional Area / Department: Healthcare & Life Sciences
Role Category: Healthcare & Life Sciences - Other
Role: Healthcare & Life Sciences - Other
Employement Type: Full time

Contact Details:

Company: CorroHealth
Location(s): Noida, Gurugram

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Keyskills:   AR Calling hospital billing physician billing US Healthcare RCM

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₹ -6 Lacs P.A

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