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Bilingual Customer Support Executive (French & English) @ IntouchCX

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 Bilingual Customer Support Executive (French & English)

Job Description

Job Title: Bilingual Customer Support Executive (French & English)

Company: IntouchCX
Location: Hyderabad (Work From Office)
Hiring: Pan India (Virtual Interviews Available for Outstation Candidates)


Job Description:

This is your opportunity to join IntouchCX and be part of a people-first, performance-driven culture. We are looking for dynamic and customer-focused Bilingual (French & English) professionals to join our international support team.


Key Responsibilities:

  • Handle customer interactions in French & English (Voice/Chat/Email)
  • Provide prompt and accurate resolutions to customer queries
  • Maintain high standards of customer satisfaction
  • Document interactions in CRM tools
  • Work effectively in a fast-paced, team-oriented environment

Eligibility Criteria:

  • Fluent in French & English (Verbal & Written)
  • Minimum B2 level proficiency in French
  • Strong communication and interpersonal skills
  • Customer-centric mindset with problem-solving abilities
  • Basic computer knowledge and adaptability to tools
  • Willingness to work from office (Hyderabad)

What We Offer:

  • Competitive salary with performance-based incentives
  • Career growth and continuous learning opportunities
  • Collaborative and inclusive work environment
  • Opportunity to work with global clients
  • Comprehensive training and onboarding support
  • Exposure to international work standards
  • Employee engagement programs and rewards
  • Supportive leadership and mentorship

Important Note:

IntouchCX follows ethical hiring practices and does not charge any fees or request sensitive personal information during the recruitment process.


How to Apply:

Email: vi*********i@in******x.com
Contact: 8019391***

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Bilingual / Multilingual Support - Voice / Blended
Employement Type: Full time

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills:   DELF B2 French Bilingual French Speaking French B2 French Translation French Language french voice

 Fraud Alert to job seekers!

₹ 5-7 Lacs P.A

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IntouchCX

IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands.