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Voice Representative @ NLB Services

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 Voice Representative

Job Description

JOB DESCRIPTION -

You will be aligned with our Customer Support vertical and help us in managing/ resolving customer queries, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's.
Support inbound sales through upselling or cross selling of products or services.
Ability to handle disputes
Ability to manage multiple stakeholders
Ability to meet deadlines
Ability to work well in a team
Adaptable and flexible
Afternoon Shift - 12:30 - 02:30 IST (Hoop)
Work from Office


Please share updates resume on sw***********a@nl****h.in or 9897330***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: NLB Services
Location(s): Bengaluru

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Keyskills:   Voice upselling International Sales US Voice process US Calling International voice process Inbound calls outbound calls US sales International voice

 Fraud Alert to job seekers!

₹ 2.5-5.5 Lacs P.A

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NLB Services

NLB is one of the fastest growing transformational workforce solutions provider. Over the last 17+ years, we have significantly grown our expertise from an IT Consulting firm to Digital Transformation, Analytics, Health-tech, E-Learning and Financial Services domains. Our comprehensive range of solu...