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It Transition - Cloud, Ai, Ams, Sap, Service Now @ EY

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 It Transition - Cloud, Ai, Ams, Sap, Service Now

Job Description

Role & responsibilities

Your key responsibilities

  • Extensive experience (12+ years) in transition management, project management, or service delivery within a large-scale, global environment.
  • Develop and execute detailed transition plans, including risk assessments, resource allocation, communication strategies, and milestone tracking.
  • Work with cross-functional teams to ensure all transition activities are completed on schedule and in alignment with client requirements.
  • Conduct due diligence to assess current state processes and identify areas for improvement during the transition phase.
  • Facilitate knowledge transfer and process documentation to ensure operational continuity.
  • Monitor and report on transition progress, proactively identifying and resolving issues or bottlenecks.
  • Engage with stakeholders at all levels, maintaining clear communication and managing expectations throughout the transition lifecycle.
  • Ensure compliance with contractual commitments, regulatory standards, and quality benchmarks during the transition process.
  • Excellent communication skills, with the ability to effectively interact with clients.

Skills and Attributes for Success

  • 5+ years of professional experience in transition management, with a proven track record of successfully managing IT transitions and transformations.
  • Comprehensive understanding of transition lifecycle methodologies, project planning, and execution across multiple domains and business functions.
  • Expertise in identifying and mitigating risks during transitions, and the ability to develop robust transition strategies and contingency plans.
  • Strong stakeholder management skills, with experience in coordinating between clients, internal teams, and third-party vendors to ensure seamless knowledge transfer and operational handover.
  • Excellent communication and presentation skills, capable of clearly conveying complex transition plans and updates to diverse audiences.
  • Advanced proficiency in Excel and data analytics for tracking transition progress, resource allocation, and reporting key metrics.
  • Experience with transition management tools and platforms, preferably with hands-on knowledge of Microsoft Project plan or similar project management systems.
  • Ability to work independently, prioritise multiple transition projects, and adapt to dynamic environments while maintaining high quality standards.

Core Capabilities

  • Structured and methodical approach towards managing transitions
  • Strong analytical and problem-solving abilities to address transition challenges
  • Excellent presentation and communication skills for stakeholder engagement
  • Quality-focused mindset ensuring high standards throughout transition phases

Job Classification

Industry: Management Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Engineering Manager
Employement Type: Full time

Contact Details:

Company: EY
Location(s): Noida, Gurugram

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Keyskills:   Servicenow Snow Ams Cloud

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