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Job Openings For International Voice process @ Tech Mahindra

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Tech Mahindra  Job Openings For International Voice process

Job Description

Roles and Responsibilities:

- Demonstrates clear and polite written communication

- Escalates customer issues appropriately and correctly. Demonstrates timely accurate and professional customer service

- Maintains a positive and professional demeanor and portrays the company in a positive light

- Demonstrates knowledge and use of departmental resources, policies and procedures

- Annotate contact topic and actions in Amazon tools

- Maintains email handle time, while remaining friendly and informative (after call email to customers)

- Maintains productivity and quality standards

- Actively seeks solutions and identifies trends to appropriate personnel including possible solutions or suggestions

- Demonstrates appropriate sense of urgency for customer responses

- All other duties as assigned


Requirements:


- Freshers and Experience both with excellent communication are eligible

- Experience in International voice will be preferrable

- Willing to work in rotational night shifts

- Work from office

- Work location Bangalore

- Immediate joiners


Interested candidates can reach out to the below mentioned HR numbers


Aniketh HR- 7989887***

Manikanta HR- 9618988***

Ameir HR- 7993900***

Keerthi HR- 8074660***


And also interested candidates can share their updated resumes

to the below mentioned mail id's


BG*******2@Te*********a.com

T.******h@te*********a.com

Ma*****************y@te*********a.com

Dh***********i@Te*********a.com

Mo************1@Te*********a.com


We request you to do the callings at the below given timings

Timings for callings- 11am to 6pm


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: Tech Mahindra
Location(s): Bengaluru

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Keyskills:   International Voice Process Bpo Voice Us Voice Process International BPO International Calling

 Fraud Alert to job seekers!

₹ -4 Lacs P.A

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Tech Mahindra

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