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L2 Support Engineer - Google Cloud @ Tata Consultancy

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Tata Consultancy  L2 Support Engineer - Google Cloud

Job Description

Essential Skills & Experience


  • Expertlevel Google Workspace product and architecture knowledge, including crossproduct dependencies and enterprise deployment patterns
  • Deep understanding of identity, authentication, authorization, and access control across Workspace and external identity providers- Deep knowledge of SAML/SSO, 2FA, and Identity Providers (Okta, Azure AD).
  • Google Apps Script / AppScript: Development and troubleshooting of scripts used for automation, validation, reporting, and advanced admin workflows
  • Strong foundations in networking, DNS, APIs, HTTP flows, identity chains, and email transport

Key Responsibilities*

  • Deliver advanced, endtoend technical support across the complete Google Workspace ecosystem, including Gmail, Drive, Calendar, Meet, Chat, Admin Console, Vault, security controls, and enterprise integrations
  • Own complex, multiproduct, enterprisegrade cases from intake through resolution, operating under stringent enterprise SLOs for responsiveness, resolution, and customer communication
  • Perform deep technical diagnostics across identity, security, networking, email, APIs, and Workspace configurations to isolate root cause in ambiguous and nonstandard failure scenarios

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: Cloud System Administration
Employement Type: Full time

Contact Details:

Company: Tata Consultancy
Location(s): Gandhinagar

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Keyskills:   Google Cloud Platform Team skill Excellent communication skill Problem solving skill

 Fraud Alert to job seekers!

₹ -8 Lacs P.A

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Tata Consultancy

Tata Consultancy Services is an Indian multinational information technology services and consulting company headquartered in Mumbai, Maharashtra, India with its largest campus located in Chennai, Tamil Nadu, India. As of February 2021, TCS is the largest IT services company in the world by market ca...