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Walk-in || Wipro Is Hiring For Associates - Backoffice - Us Hr Operati...

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Wipro  Walk-in || Wipro Is Hiring For Associates - Backoffice - Us Hr Operati...

Job Description

Looking for Associates for Backoffice process: US HR Operation

  1. Night Shift only (Both Side Cab will be provided)
  2. Sat/Sun fixed off
  3. Age criteria: 20 years to 27 years are allowed

Walk in drive- 21st April'26

Time: 10AM to 12.30PM


Mandatory to carry original hard copy Aadhar or Pan card for entry in building premises & resume.


Role & responsibilities
Process: US HR operations

Work Experience 0-36 months

Age Criteria - 28 Max


Summary

  • Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner.
  • Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
  • Identify and learn appropriate product details to facilitate better client interaction and troubleshooting.
  • Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions.
  • Follow standard processes and procedures to resolve all client queries.
  • Resolve client queries as per the SLAs defined in the contract.
  • Maintain logs and records of all customer queries as per the standard procedures and guidelines.

Relevant Experience Any/Basic MS Excel


One year service agreement Applicable.


Category - Backoffice process

Working Conditions - Fixed evening shift (5 days working).Saturdays and Sundays are fixed off.


Education Skills - Any graduate Technical gradudate Not applicable- (B.tech, BSC-IT, Diploma, BMM, BSC-CS, Engineering, LAW, Full time MBA)2025-2026 Passout required all sem marksheet.


Note : Looking for immediate joiners or who can join within 15-30 days

Job Classification

Industry: BPM / BPO
Functional Area / Department: Human Resources
Role Category: HR Operations
Role: HR Operations - Other
Employement Type: Walk-ins

Contact Details:

Company: Wipro
Location(s): Mumbai

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Keyskills:   Back Office Communication Skills Non Voice Process graduate freshers Back Office Operations Backend Operations HR Operations International Process

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Wipro

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