Team Lead
- Zensar
- 2 - 7 years
- Pune
- 16 hours ago
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Job Description
We are looking for a skilled Team Lead with LLM operations experience to join our team at Zensar Technologies. The ideal candidate will have a strong background in leading teams and managing operational responsibilities.
Roles and Responsibility
- Manage and oversee the daily operations of the team, ensuring efficient workflow and productivity.
- Develop and implement strategies to improve operational efficiency and reduce costs.
- Collaborate with cross-functional teams to achieve business objectives and resolve issues.
- Analyze operational data to identify areas for improvement and optimize processes.
- Train and guide team members to enhance their skills and knowledge.
- Ensure compliance with company policies and procedures.
Job Requirements
- Proven experience as a Team Lead or similar role with a minimum of 2 years of experience.
- Strong understanding of LLM operations and team management principles.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong analytical and decision-making skills with attention to detail.
- Experience working with teams to achieve business goals and objectives.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Team LeaderEmployement Type: Full timeContact Details:
Company: ZensarLocation(s): Pune
Keyskills: operations management team management strong analytical skills customer service team handling customer care operations people management skills team leading compliance leadership daily operations operations team handling communication skills
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