Service desk Trainer- Thane (Freelancer/ Part time) @ Edubridge Learning

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Service desk Trainer- Thane (Freelancer/ Part time)

Edubridge Learning
2 - 7 years
Chennai
6 days ago
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Job Description

EduBridge is hiring for Part Time Trainers - Chennai-( Immediate Joiners only)
Location: EduBridge Learning Center (travel to nearby colleges as required)

Mode: In Person (6 days working with fixed Sunday off) Engagement Type: Part-Time / Hourly Basis

Remuneration: 600 800 per hour (based on experience and session scope) Job Description:
We are hiring a Service Desk Trainer to train students for entry-level IT Service Desk roles. This role involves delivering classroom training and preparing candidates with technical and communication skills required for IT support jobs.

To Train the Students and NOT THE EMPLOYEES

Immediate Joiners only
Key Responsibilities:

Deliver training on IT Service Desk and Technical Support.
Train on ticketing tools, Windows troubleshooting, Active Directory, MS Office, and basic networking.
Cover ITIL basics (Incident, Problem, Change Management).
Conduct mock calls, practical sessions, and interview preparation.

Requirements:

Minimum 2+ years of hands-on experience in IT Service Desk / Technical Support (mandatory).
Knowledge of ticketing tools (ServiceNow / Remedy or similar).
Understanding of SLA and ITIL processes.
Strong communication and presentation skills.

If Interested, share your resume Wa*********r@ed***********a.in

Job Classification

Industry: Education / Training
Functional Area / Department: Teaching & Training
Role Category: Teaching & Training - Other
Role: Teaching & Training - Other
Employement Type: Contract

Contact Details:

Company: Edubridge Learning
Location(s): Chennai

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Keyskills: IT Service Desk Technical Helpdesk Ticketing Tools Service Desk Service Now Ticketing Servicenow

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Edubridge Learning

EDUBRIDGE LEARNING PVT LTD EduBridge a workforce development organization provides skilled manpower to corporates. We train semi-urban

Service desk Trainer- Thane (Freelancer/ Part time) @ Edubridge Learning

Home > Teaching & Training - Other