Client Services Specialist I | International
- TP
- 1 - 5 years
- Malad
- 5 days ago
- Email to a friend
- Report this job
Job Description
Roles and Responsibility
- Provide exceptional customer service to clients through various communication channels.
- Manage and resolve client complaints professionally and promptly.
- Develop and maintain strong relationships with clients to ensure long-term satisfaction.
- Collaborate with internal teams to deliver high-quality services to clients.
- Identify and escalate potential issues or concerns to senior management.
- Continuously improve knowledge and skills to stay current with industry trends.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Strong problem-solving and analytical skills.
- Proficient in using computer software applications and technology.
- Ability to work collaboratively as part of a team.
- Strong attention to detail and organizational skills.
- A graduate degree is required.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Non VoiceRole: Customer Retention - Non VoiceEmployement Type: Full timeContact Details:
Company: TPLocation(s): Malad+ View Contact
Keyskills: customer service client relationship management communication and interpersonal skills Client Services Specialist analytical skills
Fraud Alert to job seekers!
₹ Not Disclosed
Similar positions
TP
TPF Software India Pvt. Ltd. is a Chennai-based IT services and consulting company, part of TPF Software Inc., which was founded in 1986. The company specializes in building core applications for aviation, finance, and hospitality sectors, leveraging IBMs TPF and z/Series technologies. It offers IT ...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in