Customer Service Executive @ Policybazaar

Home > Voice / Blended

Customer Service Executive

Policybazaar
0 - 5 years
Noida, Gurugram
1 day ago
Email to a friend
Report this job

Job Description

JOB SUMMARY:

Location: Gurgaon, Sector 44
Shift Timing: 10 Am-7 Pm
Salary Budget: Fresher - 2.55 LPA - 3 LPA
Experienced with more than 6 months of experience: 20-25% hike on your Last CTC or max 4LPA.

Key Responsibilities:

Handle incoming calls and respond to customer queries in a timely and professional manner.
Make outbound calls to customers for follow-ups, feedback, or information updates.
Resolve product/service-related issues effectively, escalating when necessary.
Maintain a high level of customer satisfaction by providing accurate information and support.
Document all customer interactions and update CRM systems.
Meet daily/weekly performance targets such as call handling time, quality, and customer satisfaction scores.
Work closely with the team to improve service standards and processes.

Required Skills & Qualifications:

Under Graduates & Graduates are welcome. Freshers can also apply.
04 years of experience in customer support (voice process).
Excellent verbal communication skills in English.
Good listening skills, patience, and empathy when dealing with customers.
Basic computer knowledge (MS Office, Email, CRM tools).

Interested candidates can share their CVs on WhatsApp on 8130202*** or Sh*********r@po*********r.com

Job Classification

Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers

Contact Details:

Company: Policybazaar
Location(s): Noida, Gurugram

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: Customer Service Chat Calling Calls Inbound Voice

Fraud Alert to job seekers!

₹ 2.5-4 Lacs P.A

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Similar positions

International Voice Process Executive

Trigent Software

0 - 5 years

Pune

18 hours ago

₹ -8 Lacs P.A.

Walk-in || International Voice Process Executive

Hexaware Technologies

0 - 3 years

Chennai

1 day ago

₹ 2.25-3.25 Lacs P.A.

Customer Support

Tech Mahindra

1 - 2 years

Mumbai

1 day ago

₹ -4.5 Lacs P.A.

Case Processing Executive - International Voice Process

AM Infoweb

0 - 1 years

Pune

19 hours ago

₹ 2.5-3.75 Lacs P.A.

Policybazaar

About us:\n\nTrigent Software Pvt LTD was founded in the year 1995, we have grown leaps and bounds. A Trusted partner of choice over 2 decades for various organizations across industries. We persistently thrive for perfection reliability, accountability and trust. We have realized many of our employ...

Customer Service Executive @ Policybazaar

Home > Voice / Blended