Handle customer inquiries and resolve issues professionally.
Provide exceptional customer service and ensure satisfaction.
Collaborate with team members to achieve business objectives.
Develop and maintain knowledge of products and services.
Meet performance targets and quality standards.
Build strong relationships with customers and colleagues.
Job Requirements
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and adapt to changes.
Strong problem-solving and analytical skills.
Proficient in using computer systems and software applications.
Ability to work independently and as part of a team.
Strong attention to detail and organizational skills.
Language proficiency: B2.
Undergraduate degree.
6 months of experience.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Non VoiceRole: Customer Retention - Non VoiceEmployement Type: Full time