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Customer Support Executive @ TP

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 Customer Support Executive

Job Description

Roles and Responsibility
  • Handle customer inquiries and resolve issues professionally.
  • Provide exceptional customer service and ensure satisfaction.
  • Collaborate with team members to achieve business objectives.
  • Develop and maintain knowledge of products and services.
  • Meet performance targets and quality standards.
  • Build strong relationships with customers and colleagues.
Job Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changes.
  • Strong problem-solving and analytical skills.
  • Proficient in using computer systems and software applications.
  • Ability to work independently and as part of a team.
  • Strong attention to detail and organizational skills.
  • Language proficiency: B2.
  • Undergraduate degree.
  • 6 months of experience.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Customer Retention - Non Voice
Employement Type: Full time

Contact Details:

Company: TP
Location(s): Jaipur

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Keyskills:   Customer Service Application Software Customer Support C++ Computer Systems

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