Responsible for Strategizing, conceptualizing & implementing Strategic quality framework & improvement projects. Managing onshore quality team for diverse businesses from Offshore location. Champion customer experienc...

Responsible for Strategizing, conceptualizing & implementing Strategic quality framework & improvement projects. Managing onshore quality team for diverse businesses from Offshore location. Champion customer experienc...

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading tec...

About the JobThe Workforce Analyst is responsible for analyzing and optimizing the customer experience across all touchpoints. This role focuses on mapping the end-to-end customer journey, identifying pain points, and develop...

About the Job Were changing the way people think about customer service, and we need your help! Were looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the da...

About the JobWere looking for a skilled and passionate AI Specialist to join our team and play a pivotal role in enhancing our operations. You'll be instrumental in optimizing our AI-powered bots, refining our knowledge base,...

Concentrix is a technology-enabled global business services company (Nasdaq listed: CNXC) specializing in customer engagement and improving business performance for some of the worlds best brands. Every day, from more than 40...

Key Responsibilities:Perform QA checks on workflows Request verification form.Validate order details: units of service, approvals, contract terms, invoicing details.Conduct sanity checks on order implementation and renewal ca...

Role: The purpose of the role is to provide assurance on the quality of deployment for the assigned accounts and support in establishing mechanisms that enhance and sustain customer satisfaction levels. The role is expected ...

Skill Quality Analyst Deal Ops - KPO Role Tier : - Quality Analyst Deal Ops KPO Tier 3 Role Objective : Ensure accuracy and compliance in the audits for order forms and contracts are accurate, complia...

Walk-in drive on 18th November in Pune for Manager QualityNote: Six Sigma certification, along with experience in transactional quality and process excellence, is mandatory for this role.Manager Quality: Qualification Any G...

We are looking for a highly skilled and experienced Quality Analyst to join our team in Bengaluru. The ideal candidate will have 2-5 years of experience in quality analysis, preferably in an international setting.Roles and Re...

Quality Specialists play a vital role in establishing and maintaining comprehensive quality frameworks across our operations. Their primary responsibility begins with developing robust quality strategies in collaboration with...

We are looking for a highly skilled and experienced Quality Analyst to join our team in Bengaluru. The ideal candidate will have 1-2 years of experience in quality analysis, preferably in a customer service or BPO setting. ...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-...

About the Job Were changing the way people think about customer service, and we need your help! Were looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the da...

About the JobThe Workforce Analyst is responsible for analyzing and optimizing the customer experience across all touchpoints. This role focuses on mapping the end-to-end customer journey, identifying pain points, and develop...

Roles and ResponsibilityMonitor and evaluate the quality of inbound and outbound telephone calls and other customer contact methods.Document quality issues and performance measures for management review.Provide feedback and f...

GAR (Global Accts Rec) is looking for a proactive, curious, customer and people centric FinOps Specialist to build, synchronize and manage critical processes in O2C lifecycle Role involves use of controls, both systematic...

Concentrix is a technology-enabled global business services company (Nasdaq listed: CNXC) specializing in customer engagement and improving business performance for some of the worlds best brands. Every day, from more than 40...

Voice/ Non-Voice: Non VoiceShift:Mostly General Shift, but require flexibile working as per business requirementQualification : Graduate/PG (BE / B Tech/ MBA/ B.Stat from a Premier Institute)Experience : Minimum 4 + years as ...

Role ObjectiveThe Senior Quality Analyst is responsible for ensuring the accuracy, compliance, and quality of order forms and contracts processed under Googles Deal Operations workflows. The role involves performing detailed...

Designation -- Quality Executive We are seeking a detail-oriented and skilled Data Annotation Specialist to join our dynamic team in Noida. The ideal candidate will have a strong background in data annotation a...

Role: Sr. Change & Continues Improvement SpecialistExperience: 5 - 12 yearsLocation: Pune (Hybrid)Skills:Process Improvement - End to End Process improvement / Continuous Improvement,Certifications - Lean Six Sigma Black...

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof th...

we're looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and evaluating Voice, Email, Chat and Social contac...