We are looking for a highly skilled and experienced Quality Analyst to join our team in Bengaluru. The ideal candidate will have 1-2 years of experience in quality analysis, preferably in a customer service or BPO setting. ...

Eurofins is the world leading  Food Testing  laboratory group, deploying a comprehensive range of state-of-the-art analytical techniques in order to support its clients' increasingly stringent quality and safety sta...

We are looking for a highly motivated and enthusiastic Microbiology/Biotechnology Intern to join our team at Ruputed Pharmaceutical Company. The ideal candidate will have a strong foundation in microbiology and biotechnolog...

Use Your Power for Purpose Every day, our unwavering commitment to quality ensures the delivery of safe and effective products to patients. Our flexible, innovative, and customer-oriented culture is rooted in science and ri...

Role Overview:We are seeking a highly skilled Excel VBA Macro Expert to design, develop, optimize, and maintain automation solutions within Microsoft Excel. The ideal candidate will demonstrate strong proficiency in VBA macro...

About the Job Were changing the way people think about customer service, and we need your help! Were looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the da...

POSITION SUMMARYWe are seeking a proactive and detail-oriented professional to lead TQM-based KPI monitoring, Root Cause Analysis (RCA), 8D problem solving, and other quality improvement initiatives within a virtual engineer...

Roles and ResponsibilitiesConduct call audits, quality checks, and analysis to ensure compliance with company standards.Monitor calls using QC tools such as CSAT, KPIs, KRAs, and metrics to identify areas for improvement.Prov...

Monitors and evaluates the quality of inbound and/or outbound telephone calls and other customer contact methods (eg, email, chat) for accuracy and adherence to quality standards Documents quality issues and performance measu...

Use Your Power for Purpose Pfizer is driven by an unwavering commitment to delivering safe and effective products to patients. Our science and risk-based compliant quality culture is both flexible and innovative, always put...

Roles and ResponsibilityMonitor and evaluate the quality of inbound and outbound telephone calls and other customer contact methods.Document quality issues and performance measures for management review.Provide feedback and f...

Roles and ResponsibilitiesConduct call audits to ensure quality standards are met.Evaluate calls based on predefined criteria, providing feedback to agents for improvement.Collaborate with team members to identify areas of ex...

Problem Complexity: As the primary domain expert in complex fraud and abuse patterns, this role guides critical investigations that impact the entire organization Leading cross-functional root cause analysis, the position ha...