eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Chat process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve cust...

Ticket Management: Create, update, and track support tickets in Salesforce. Ensure all ticket details are accurately logged and updated in the system. Monitor ticket status and escalate issues as needed to appropriate teams.P...

: Chat Repair – Analyst Candidate must have good communication and interpersonal skills. Candidate should have the ability to quickly and efficiently assimilate process knowledge and be good at problem sol...

Designation - AnalystLocation: Pune Shift Timings: General/APAC/EMEA/NAMVisit our offices for daily walk in interviews:Pune: eClerx Services Ltd., Block 1, LG, HR Area Wing A, Quadron Business Park, Rajiv,...

Workfront SME (Workflow Automation + Fusion Enhancements) : 2 FTEsRole Title: Workfront SME – Workflow Automation (with Fusion Experience)Location: BangaloreExperience: 6+  yearsWe are looking for a Workfront Subject Mat...

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. H...

:As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also ...

Key Responsibilities: Lead and manage end-to-end delivery of large-scale IT Infrastructure projects for key clients. Oversee the implementation and governance of ISO 27001 standards across infrastructure environments. Drive s...

Customer Service Analyst  - Voice Process Mumbai| Full-time (FT) | Customer OperationsShift Timings – Night Shift |Management Level – A| Travel Requirements - NAThe ideal candidate must possess strong communica...

Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accura...

Roles & ResponsibilitiesThe Analyst will work on back-office and middle-office processes for financial institutions, handling various stages of the client/product lifecycle across KYC, reference data management, legal doc...

Attending training sessions & creating videos, meeting client expectations & guidelinesWork collaboratively with the team members to set the video flow and eliminate the challenges if any arises while performing ...

Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely informati...

8+ years in Java development Hands-on Core Java, frame works, knowledge on Design Patterns Kafka or RabbitMQ as messaging system, Kafka will be preferred SQL, Sybase, MongoDB Working knowledge on CI/CD, Github,  Bangalo...

Adobe RT-CDP Platform Expertise:Serve as a platform expert with POC or implementation experience in Adobe Experience Platform Real-Time CDP Hands-on experience configuring Adobe Experience Platform RTCDP, including creating s...

Shift Timings - Fixed Night Shift | Management Level: Analyst | Location: Airoli (Navi Mumbai)/ Exp: 0-2 yrs / Immediate Joiners/ Comfortable with KYC and Non KYC process All graduates and post-graduates needs to have all Sem...

Role:We are seeking skilled VBA Developers with strong expertise in VBA programming using Excel (mandatory), Word, Power Queries, and MS Access (mandatory). The successful candidates will join our team to design, develop, a...

Job Title: Analyst (International Chat & Voice Process) Location: Mindspace, Opp to Airoli station, Navi mumbai, Maharashtra | Full Time | Customer Operations Shift Timings: Rotational Night Shifts | 2-Rotational Week ...

We are seeking skilled individuals with a strong understanding of derivatives, KYC, AML, and stock markets to join our team as Analysts. This role offers excellent opportunities for career growth and development in the fina...

About the RoleWe are looking for a skilled Team Lead to manage and drive performance for our US Chat Support Process. The ideal candidate should have experience in handling chat operations, leading teams, and ensuring SLA/KPI...

Process Manager Roles and responsibilities:Experience working with AI SEO tools and also exposure to rank in AEO and GEOTrack, report, and analyze website analytics Perform ongoing keyword discovery, expansion, and optimizati...

eClerx is hiring for Key ResponsibilitiesWeb Development: Design, develop, and implement robust, scalable, and secure web applications and components primarily using HTML5, CSS3, and JavaScript.Responsive Design: ...

eClerx is Hiring for Email marketing : Campaign Operations Specialist Microsoft DynamicsAbout the RoleWe are seeking a Campaign Operations Specialist with hands-on experience in Microsoft Dynamics 365 Marketing (Customer In...

Associate Process ManagerLocation -Airoli-Navi Mumbai | Full-time (FT) Department- Corporate Finance (CF)Shift Timings - 10:30/11 am to 6:30/7 pm Management Level - PM Travel Requirements - NA Please share your resume at fa...

Profile - Designation - Process ManagerRole - Revenue Ops Location - Airoli Mumbai Shift - 10:30am to 6:30pm Notice Period - 30 to 60 days at max Experience Required - 4+ Years Interested candidates can share their resumes t...

eClerx provides business process management, automation and analytics services to several Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & enter...

Hello Candidates  We have a opportunity with leading a IT Industry (Work From Home) Position - Business Development Executive / BD Intern Experience  - 0-3yrs (Fresher can also apply for Internship) Salary - 10k...

Key ResponsibilitiesContinuously monitor alerts, alarms, dashboards, and event logs from various applications, network devices, and systems like ASSURE1 and SEV1Identify incidents and anomalies proactively and take immediat...

Role & responsibilities About the Role: We are seeking skilled individuals with a strong understanding of derivatives, KYC, AML, and stock markets to join our team as Analysts. This role offers excellent opportunities for...

Role & responsibilities:- Shift Timings - Fixed Night Shifts | Management Level: Analyst | Location: Airoli (Navi Mumbai)/ Exp: 0-2 yrs / Immediate Joiners/ Comfortable with KYC and Non KYC process. The perform inter-sys...