Urgent Hiring| Customer Care Executive | @ India Infoline

Job Description

Looking for a rewarding career opportunity? Join the Team of Champions at IIFL Finance Gold Loans.

IIFL Gold Loans is expanding its footprints & for the same we are hiring Sales & Banking Professionals across Bhopal

Job Title / Designation - Customer Care Executives

Job Description -

• Attend walk-In customers and address their issues w.r.t. Gold Loan process & various schemes offered at IIFL.
• Verify customers KYC & complete online registration.
• Provide after sales service to existing customers and obtain references from them to increase customer base.
• Provide good customer service experience while pledging / releasing /interest payment transactions etc.
• Ensure to bring in New Customers and maintain good relationship with existing customers for generating renewal & referral business.
• Participate in field-marketing activities to improve the brand visibility of IIFL Gold Loan branch in the catchment areas and generate leads of prospective customers.
• Drive cross-sell of other financial products to existing customers.
• Adhere to standard operating procedure of the organization and maintain all important registers at branch level.
• Ensure strong follow up for interest collections to keep NPAs in control .

Desired Candidate Profile:-

Candidates from Tele calling / BFSI Background / Freshers can also apply

Interested ones can contact us on:

so**********h@ii*****l.com

9300373***

Interested ones can go for PI interviews on:

B-18, Ground Floor Near Bank of Baroda ,Kalma Nagar ,Kotra Sultanabad ,Bhopal

Job Classification

Industry: Banking
Functional Area: Sales & Business Development,
Role Category: Enterprise & B2B Sales
Role: Enterprise & B2B Sales
Employement Type: Walk-ins

Education

Under Graduation: Any Graduate
Post Graduation: MBA/PGDM in Any Specialization
Doctorate: Any Doctorate

Contact Details:

Company: IndiaInfoline
Address: IIFL CENTRE KAMALA CITY,,,,S B MARG,LOWER PAREL, MUMBAI, Maharashtra, India
Location(s): Bhopal

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Keyskills:   Gold Valuation Gold Appraiser Casa Sales Cce