Applications Support Sr Analyst - Flexcube Job
- Genpact
- 9 to 13 Yrs
- Chennai
- 1 year ago
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Job Description
- Responsibilities: - Responsible for Batch Management , End of version Software's and toolsets Upgrades , Automate Manual Tasks and Platform Build Project Management. - Provides quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed. - Maintains application systems that have completed the development stage and are running in the daily operations of the firm. - Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations. - Start of day checks, continuous monitoring, and regional handover. - Develop and maintain technical support documentation. - Ensures that storage and archiving procedures are in place and functioning correctly - Ongoing capacity planning and expansion to keep pace with rapidly increasing platform needs. - Act as escalation point for TTS Client base to address issues relating to Core Account Non Production Environments and Applications - Ensure Daily core account Batches are stable and Meet SLA . - Lead and coach the team structuring appropriate training and development and eliminating road blocks to team performance - Leads technical engagement with audit, regulators, clients, and third parties when required - Provides technical interface between development and operations teams - Supports program planning, engineering work breakdown structure, task estimation and scheduling - Accountable for Environment stability , quality, performance, reliability, serviceability, - Demonstrated high expertise in the domain or a related engineering discipline - Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements. - Acts as SME to senior stakeholders and /or other team members. Qualifications: - 9-12 years experience in an Application Support role. - Knowledge of Core Account Batches , Interfaces, DevOps. - Ability to ensure quality, reliability, and timeliness of work products and systems. - Knowledge of operating platforms/software specific to banking including Unix/Linux Eco System. - Experience in application support and banking domain specifically in Flexcube, Kafka, EMS, Fuse , Talend administration - Excellent verbal and written communication skills and be able to produce clear, concise documents for the Non production support team and the wider team - Experience on managing multiple Releases/Projects implementations/production rollouts. - Ability to plan and organize workload - Issue tracking and reporting using tools - Product Management - design, development, testing and integration/transition/transformation - Experience working across multiple lines of business in a corporate function - Experience in trouble shooting and setting up new configuration in NDM , MQ , FTP, Kafka, SFTP file transmission - Good Understanding in JIRA , Services Now and Confluence - Good Understanding ITRS Monitoring , Kibana, AppDynamics and Splunk Tool Sets - Good conceptual Knowledge on Oracle Database , restores , Backups and Performance tunning - Good experience in Autosys, developing and deploying Autosys JILs, Managing batches scheduled in Autosys - Good to have - Experience with cloud based technologies - Openshift, Couchbase, MongoDB ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Applications Support ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View the "EEO is the Law" poster. View the EEO is the Law Supplement. View the EEO Policy Statement. ,
Employement Category:
Employement Type: Full timeIndustry: BFSIRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Applications Support Sr Analyst - Flexcube JobContact Details:
Company: CitiLocation(s): Chennai
Keyskills: Batch Management Application Support Interfaces DevOps Flexcube Kafka JIRA Confluence Kibana AppDynamics Oracle Database Autosys NDM MQ FTP Product Management Openshift Couchbase MongoDB EMS reporting
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Genpact Headstrong Capital Markets is a global consulting and IT services company with a specialized focus in capital markets. With more than 20 years of experience consulting with 9 of the worlds top 10 investment banks, we are the world’s leading technology services provider for the fin...
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