Timings: US (New York) Timings (06:30 PM - 04:30 AM) Working Days: Monday - Friday Location: Lower Parel Visual Citi: Your Partner in Bringing Concepts to Life We are full-service signage, printing and fabrication company with a 100,000 square ft production facility and over 100 employees. Established in 2004, the scalable organisation delivers exceptional value through in-house graphic design, expert fabrication, and state-of-the-art machinery, continuously improving processes and using robotic automation to meet urgent deadlines with a wide range of high-quality visual products and displays. Overview: The Senior IT Administrator will be responsible for the overall management and maintenance of our IT systems, including network infrastructure (LAN and WAN), CCTV, NAS, Workstations, and Software applications. This role requires a hands-on individual with strong problem-solving skills and the ability to support a diverse user base across multiple locations, including remote employees. The ideal candidate will have a proven track record of managing complex IT environments and implementing effective IT solutions. Key Responsibilities: Infrastructure Management: Design, implement, and maintain network infrastructure (LAN, WAN, VPN) across multiple locations. Ensure network security through firewalls, intrusion detection/prevention systems, and VPNs. Monitor system performance and proactively address potential issues. Software for various machinery including CNC and LFP. User Support: Provide technical support to on-site and remote users, resolving hardware and software issues promptly. Manage user accounts and access permissions. Develop and maintain IT documentation and knowledge base. Train users on IT systems and best practices System Administration: Install, configure, and maintain operating systems, applications, and hardware. Manage backups and disaster recovery procedures. Implement and maintain cybersecurity measures. Manage and maintain VoIP phone systems. Manage and maintain print servers, plotters, and other production related equipment. Project Management: Plan and execute IT projects, such as system upgrades and new technology implementations. Evaluate and recommend new technologies to improve efficiency and productivity. Manage IT vendors and contracts. Remote Workforce Support: Ensure secure and reliable remote access for employees. Troubleshoot remote connectivity issues. Provide support for remote collaboration tools. Inventory Management: Maintain accurate records of IT hardware and software. Required Qualifications: Bachelors degree in computer science, Information Technology, or a related field. Minimum of 5 years of experience as an IT Administrator, with a focus on network and remote management. Experience with network infrastructure (LAN, WAN, VPN, firewalls, routers, switches). Proficiency in troubleshooting hardware and software issues. Experience with cloud services (e.g., Microsoft 365, Azure, AWS) is a plus. Strong understanding of cybersecurity principles and best practices. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Experience supporting remote workers. Experience with Plotters, and large format printers is a plus. Ability to travel to other company locations as needed. Required Skills: Certifications such as CompTIA Network+, Security+, Microsoft Certified Systems Administrator (MCSA), or Cisco Certified Network Associate (CCNA). Experience in procuring and installing various 3D Design and Production Software, such as Solid works, Rhino, AutoCAD, sketch up, 3D Max, V Ray, Printer RIPs, Plotting software. Troubleshooting of HARDWARE for all major CNC Machines, Printers and Plotters. Attention to detail and problem-solving skills. Excellent communication in English, and time management skills, with adaptability to fast-paced environments and strong ethical conduct If youre passionate about procurement and logistics and have the skills to excel in this role, please send your resume to hidden_email with the subject line Senior IT Administrator Application [Your Name].,
Employement Category:
Employement Type: Full timeIndustry: IT Services & ConsultingRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Senior It Administrator (l2/l3)- Night Shift
Contact Details:
Company: Visual Citi IncLocation(s): Other Maharashtra