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Process Executive - Walk in For Freshers at Hyderabad @ Cognizant

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 Process Executive - Walk in For Freshers at Hyderabad

Job Description

Roles and Responsibilities

  • Provide excellent communication skills in English to customers through phone calls, emails, or chats.
  • Conduct quality audits to ensure adherence to process standards and customer satisfaction.
  • Handle non-voice processes such as data entry, email support, and chat assistance with accuracy and efficiency.
  • Work on US shifts (rotational) with flexibility to adapt to changing schedules.
  • Participate in training programs to enhance knowledge and skills.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations,
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Walk-ins

Contact Details:

Company: Cognizant
Location(s): Hyderabad

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Keyskills:   Fresher BPO Data Excellent Communication In English Quality audit Non voice US Shifts

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Cognizant

Company DetailsCognizant Technologies Ltd