Customer Care Executive @ Policybazaar

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Customer Care Executive

Policybazaar
0 - 2 years
Noida, Gurugram
11 months ago
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Job Description

Role & responsibilities

Answer incoming customer calls in a professional and courteous manner

Understand customer queries, concerns, or requests and provide timely solutions.
Guide customers on how to use services or resolve common issues.

Maintain detailed and clear records of customer interactions in the CRM system.

Excellent communication and interpersonal skills.

Job Classification

Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Policybazaar
Location(s): Noida, Gurugram

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Keyskills: Inbound Customer Service Inbound Process Inbound Voice Process Customer Support Customer Service Customer Care Inbound Calls Domestic BPO Voice Process

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₹ -3.5 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Policybazaar

Company DetailsPolicybazaar.com

Customer Care Executive @ Policybazaar

Home > Voice / Blended