Openings For Ar Callers Freshers And Experienced In- Ntt Data
- NTT DATA, Inc.
- 0 - 1 years
- Chennai
- 10 months ago
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Job Description
JOB DESCRIPTION
Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Resolving moderately routine questions following pre-established guidelines Performing routine research on customer inquiries.
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team.
Required Skills:
Ability to work regularly scheduled shifts from Monday-Friday 17:30pm to 3:30am IST.
University degree or equivalent that required 3+ years of formal studies of the English language.
0-1 year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 6+ months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
6+ months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions.
All you require is:
- Graduation Degree in any discipline
- Eagerness to learn and grow working along with fun-loving colleagues
- Fluent in spoken and written English, you will be communicating with folks from the land of Hollywood!
- Flair for speech, finesse, time management not too much to ask for! Since you live your life on these rules!
What do you get in return?
- Competitive starting salary to be proud of and make your friends jealous aha!
- Industry-wide best of Medical and Insurance Benefits talk to us to know more!
- Variable Incentive pay Hard Work Pays heard about this before!
What you need to do next:
- Apply to this job with details easy as it goes.
- Be available for an Audio/Video call with your Recruiting Partner look your best, you are going to be on Video!
Working Hours:
Ability to work regularly scheduled shifts from Monday - Friday 5:30pm to 3:30 am IST
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer SuccessRole: Customer Success AssociateEmployement Type: FreshersContact Details:
Company: NTT DATA, Inc.Location(s): Chennai
Keyskills: Voice Customer Support International Voice Process
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