Represent and champion Customer within Orange Business Services and be Oranges ambassador within customers organization
Fully understanding the nature of the Customer s business and the applications they operate over the Oranges network
To define a future state vision for the customer experience, and developing strategies aligned to that vision
To understand/define/refine the customer expectations and develop "treatments
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer Success, Service & Operations - OtherRole: Customer ServiceEmployement Type: Full time