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International Voice Process Executive - night shift @ Trigent Software

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 International Voice Process Executive - night shift

Job Description

Greetings from Trigent Software!!


Hiring for International Voice role


**Only candidates with excellent communication can apply**


**Only Freshers till 2024 batch are eligible**


Role: Customer Support - International Voice

Mode of Work: Work from Office

Location: Bangalore, Mumbai, Pune

Working Days: 5 days

Shift: US Rotational shift


Responsibilities:

  • Handle inbound/outbound calls or chat/email queries from customers
  • Resolve customer complaints, provide appropriate solutions and alternatives
  • Maintain accurate records of customer interactions
  • Follow communication procedures, guidelines, and policies

Desired Candidate Profile:

  • Any Graduate / Undergraduate / Diploma holders
  • Freshers & experienced both can apply
  • Excellent verbal & written communication skills (English/Hindi/Regional languages)
  • Should be comfortable working in rotational shifts (if required)
  • Immediate joiners preferred

Perks and Benefits:

* 2- way Cab will be provided


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: Trigent Software
Location(s): Pune

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Keyskills:   Customer Support Bpo Customer Service International Voice Process

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₹ 50,000-3 Lacs P.A

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Trigent Software

About Trigent: Trigent is a leading provider of IT services and solutions, headquartered in Boston, USA, with development centers in India. We are committed to delivering high-quality software solutions and services to our clients across the globe. Our expertise spans a wide range of industries, a...