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Wfm Manager @ Top B2b Mnc

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 Wfm Manager

Job Description

Contact: Kh***i@wi******o.com | 8712650***


Manage and guide a team of Capacity Planning / Scheduling
Align schedules with staffing needs and operational metrics.
Collaborate with WFM Scheduling for schedule enhancements.
Analyze issues, prepare reports, and provide feedback.
Communicate with clients to address variances.
Handle intraday escalations and process improvements.


Focus: Optimize workforce efficiency & ensure seamless operations.


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations Support
Role: MIS Executive
Employement Type: Full time

Contact Details:

Company: Top B2b Mnc
Location(s): Bengaluru

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Keyskills:   Workforce Management Real Time Analysis Scheduling Forecasting WFM Capacity Planning

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₹ 12-17 Lacs P.A

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Top B2b Mnc

Top B2B MNC in Management Consulting Domain