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Work From Home (Contractual Hirinig) @ Teleperformance (TP)

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 Work From Home (Contractual Hirinig)

Job Description

Roles and Responsibilities

  • Handle customer queries via phone calls to resolve their concerns in a timely and professional manner.
  • Provide accurate information about products/services to customers through effective communication skills.
  • Maintain records of all interactions with customers using CRM software (if required).
  • Collaborate with team members to achieve sales targets and improve overall performance metrics.
  • Stay updated on company policies, procedures, and processes to ensure compliance.

Desired Candidate Profile

  • 6-1 year of experience in BPO voice process or similar industry.
  • Fresher can also apply.
  • Excellent verbal and written communication skills in Hindi speaking language.
  • Strong computer knowledge with proficiency in MS Office applications.
  • Fluent English language skills for clear understanding of customer queries.

Technical/System Requirements for Work From Home(Candidate should have Own system, BB connection and USB Headset)

  • System: Core i5 7th Gen or above, 8GB RAM
  • Camera: Mandatory
  • Internet Speed: Minimum 20 Mbps
  • Headset: Compatible USB headset with noise cancellation Suggested Brand: Big Passport (available online at reasonable prices)
  • UPS: Mandatory
  • EDR Installation: Mandatory
  • System check Report through SHL

Perks & Benefits:-
Contractual Work from Home24*7

Shifts6 Days Working

PF Deduction Medical Facilities Gratuity CTC- 18K/- per month
Interested Candidates can reach out to below mention HR team and share their resume for job application .

HR Contact Details:-
HR Recruiter : Binod Dhar Contact Details: 9332660*** Email Address: bi********1@te****************s.com
HR Recruiter : Ritwika Mandal Contact Details: 9903981*** Email Address: ri***********l@te****************s.com


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Contract

Contact Details:

Company: Teleperformance (TP)
Location(s): Kolkata

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Keyskills:   Customer Service Customer Support Bpo Voice Voice Process Voice Support

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₹ 2 Lacs P.A

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Teleperformance (TP)

www.outpace.in