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CSM ( Operations Manager Motor insurance) @ O3Hire

Home > Customer Success, Service & Operations - Other

 CSM ( Operations Manager Motor insurance)

Job Description

Primary Responsibilities:


Responsible for Quotes generation, Policy Issuance, Policy Cancellation / Endorsement

issuance / Refunds etc. for all channels / products of respective branch within defined

TATs.

Providing support for faster claim settlement in coordination with the respective

stakeholders.

Ensuring 100% Policy Issuance through Policy Issuance Portal for respective

branch as per defined TAT.

Supporting customers / PoSPs of respective branch in terms of timely resolution of their

issues / concerns in coordination with respective stakeholders.

Following up with ICs / IT / HO Operations Team for timely resolution of raised tickets /

issues of respective branch.

Establishing strong connect with insurance companies / hospital network / Garages /

Mahindra eco system & other respective stakeholders.

Job Classification

Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time

Contact Details:

Company: O3Hire
Location(s): Kollam

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Keyskills:   Motor claims Insurance portal handling Policy Issuance Insurance Claims Insurance Operations Claim Settlement Policy Servicing Motor Insurance

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₹ 50,000-3 Lacs P.A

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O3Hire

A leading MNC into Auto Loan domain