Logistics Coordinator - Administrator
- NCR Corporation
- 0 - 5 years
- Mumbai
- 8 months ago
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Job Description
- Processes customer Sales orders and Repair Sales Orders including order entry, order maintenance and cancellation.
- Processes Return Material Authorizations (RMA
- Assists / resolves Receipt non conformities (distress ).
- Reviews / Processes Inventory Adjustment Requests
- Assists / resolves Proof of Delivery Issues
- Provides order status as well as information around delays and other order related issues to customers if required.
- Processes and resolves order exception reports
- Processes customer complaints and provides status to customers
- Handles Order Escalations (allocations and prioritization)
- Provides adequate response/information to questions/requests from in and external customers.
- Handles Customer, Product and Order Holds
- Maintains Pricelists
- Handles Part Substitutions
- Reports quality issues/concerns to appropriate personnel
- Assists in initiatives driving towards a seamless order flow
- Recognizes and reports process and system non conformities
- Experience with MS Office PC applications
- Excellent teamworking and communication skills
- Self Supportive
- Ability to work under pressure, handle multiple priorities and pay attention to the detail
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Procurement & Supply ChainRole Category: SCM & LogisticsRole: Logistics / SCM AnalystEmployement Type: Full timeContact Details:
Company: NCR CorporationLocation(s): Mumbai+ View Contact
Keyskills: Communication Skills Written MS Office Process Oriented Verbal Communication
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