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International Chat Support Executive (Non-Voice Role) @ IntouchCX

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 International Chat Support Executive (Non-Voice Role)

Job Description

Role Overview:
As a Chat Support Executive, youll handle real-time customer interactions via chat, helping resolve queries, provide accurate information, and ensure an exceptional customer experience all in a high-performance, international environment.
What Were Looking For:
6+ months of international chat support experience
Excellent written communication in English
Ability to handle 2 chats simultaneously
Typing speed of 3035 WPM with 80%+ accuracy
Comfortable with rotational/night shifts
CRM/chat tools knowledge is a plus
Experience with US/UK/Australian customers preferred
What We Offer:
Health Insurance, PF & ESI
2-Way Transport (Pick-up & Drop)
Performance-Based Incentives
5 Days Working | 2 Weekly Offs
Career growth in a vibrant, global culture
Mention on your resume: Referred by HR Nithanshu

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Full time

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills:   chat process Non Voice Process international chat non voice Bpo Non Voice

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₹ 1.25-4 Lacs P.A

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IntouchCX

About company *IntouchCX Intouchcx is a global customer care and technology company that provides value- driven, future-forward solutions. For over 20 years, we have been the people and technology behind the worlds biggest brands, empowering human potential through our artificial intelligence di...