Hotel Manager
- OYO
- 1 - 3 years
- Chennai
- 5 months ago
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Job Description
Role & responsibilities
- Ensure smooth functioning of hotel operations and a seamless check-in &stay experience for guests
- Identify gaps and conduct necessary staff training regularly
- Ensure adherence to Company SOPs & compliance policies, as applicable
- Generate revenue by ensuring availability of sellable rooms/inventory and driving occupancy through booking conversions
- Drive guest experience, and handle escalations through stakeholder management
- Conduct surprise audits (Quality/Revenue Assurance) at assigned property and submit audit reports along with resolutions, as necessary
- Ensure Daybook adoption for operations management
Preferred candidate profile
- Excellent communication & interpersonal skills
- Strong command over English and resp. regional language
- Proficiency in using industry relevant software and computer applications
- In-depth knowledge of industry best practices, standards & safety regulation
Accommodation will be provided.
This opportunity is exclusively available to candidates who have graduated with an UG degree in the past five years.
Job Classification
Industry: Travel & TourismFunctional Area / Department: Food, Beverage & HospitalityRole Category: Front Office & Guest ServicesRole: Hotel / General ManagerEmployement Type: Full timeContact Details:
Company: OYOLocation(s): Chennai+ View Contact
Keyskills: Hotel Operations Hospitality Management Hotel Management Front Office Management Front Office Operations Guest Handling Guest Relations Guest Relationship Management
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₹ 2-3 Lacs P.A
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