Principal - Service Delivery Manager @ ISSQUARED

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Principal - Service Delivery Manager

ISSQUARED
0 - 5 years
Hyderabad
5 months ago
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Job Description

Job Category Full-Time Job Title Senior Manager Work Location Hyderabad Qualification s BE/B.Tech. / MTech. / MCA/Degree in Computer Science Expereince8-12 years Working Conditions Flexible to wo rk in EST/PST working hours .

Key Responsibilities

Understand the suite of offerings and services provided to customers with focus on SLAs, processes unique to each customer and in-flight projects and actions currently underway.

Develop and maintain excellent relations with key service managers and stakeholders in the customer organizations .

Ensure internal delivery organizations show 100% adherence to customer processes and delivery timelines.

Chair daily calls to co-ordinate open issues and next steps with the ability to track and report across multiple cust

Job Classification

Industry: Software Product
Functional Area / Department: Customer Success, Service & Operations
Role Category: Service Delivery
Role: Service Delivery Manager
Employement Type: Full time

Contact Details:

Company: ISSQUARED
Location(s): Hyderabad

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Keyskills: project management problem management incident management service delivery management itil operations management program management change management itsm service delivery delivery management transition management sla management

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

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ISSQUARED

\n\nAmantya Technologies is a leading USA-based product engineering and system integration company with operations in the USA, Canada and India (Gurugram, Bangalore & Nagpur). A global organization with proven expertise in next-generation technologies like 5G, IoT, AI ML, edge, and cloud service...

Principal - Service Delivery Manager @ ISSQUARED

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