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Retail Business Analyst / Trainer @ DMart

Home > IT & Information Security - Other

 Retail Business Analyst / Trainer

Job Description

Collaboration & Evangelism

Work closely with the PMO, HO Tech, Business, and Labs teams to understand and champion technology roll-outs

Act as an evangelist for new tech initiatives, driving awareness, enthusiasm, and engagement among field users

Coordinate stakeholder meetings, pilot programs, and deployment roadmaps


Training Delivery

Conduct structured training programs for field staff on identified tech applications and tools

Adapt training approaches to suit varying levels of digital literacy across geographies


Effective Communication

Demonstrate strong communication skills in English, Hindi, and relevant local languages

Facilitate two-way communication, encouraging feedback and clarifying doubts post-training

Prepare and use training aids, job aids, FAQs, and other support materials effectively


Training Documentation & Feedback Management

Maintain a comprehensive and up-to-date repository of training sessions conducted, attendance logs, feedback collected, and follow-ups

Summarize key feedback and insights to aid in future improvements


Reporting & Continuous Improvement

Regularly publish metrics on training effectivenesse.g., user adoption rate, training satisfaction, improvement in usage

Job Classification

Industry: Retail
Functional Area / Department: IT & Information Security
Role Category: IT & Information Security - Other
Role: IT & Information Security - Other
Employement Type: Full time

Contact Details:

Company: DMart
Location(s): Hyderabad

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Keyskills:   Retail Field Training Retail Training Product Training

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DMart

\n\n\r\nAbout Us: Grid Dynamics (NASDAQ: GDYN) is a leading provider of technology consulting, platform and product engineering, and advanced analytics services. Fusing technical vision with business acumen, we enable positive business outcomes for enterprise companies undergoing business ...