Collaboration & Evangelism
Work closely with the PMO, HO Tech, Business, and Labs teams to understand and champion technology roll-outs
Act as an evangelist for new tech initiatives, driving awareness, enthusiasm, and engagement among field users
Coordinate stakeholder meetings, pilot programs, and deployment roadmaps
Training Delivery
Conduct structured training programs for field staff on identified tech applications and tools
Adapt training approaches to suit varying levels of digital literacy across geographies
Effective Communication
Demonstrate strong communication skills in English, Hindi, and relevant local languages
Facilitate two-way communication, encouraging feedback and clarifying doubts post-training
Prepare and use training aids, job aids, FAQs, and other support materials effectively
Training Documentation & Feedback Management
Maintain a comprehensive and up-to-date repository of training sessions conducted, attendance logs, feedback collected, and follow-ups
Summarize key feedback and insights to aid in future improvements
Reporting & Continuous Improvement
Regularly publish metrics on training effectivenesse.g., user adoption rate, training satisfaction, improvement in usage

Keyskills: Retail Field Training Retail Training Product Training
\n\n\r\nAbout Us: Grid Dynamics (NASDAQ: GDYN) is a leading provider of technology consulting, platform and product engineering, and advanced analytics services. Fusing technical vision with business acumen, we enable positive business outcomes for enterprise companies undergoing business ...