International Voice Customer Support
- Wroots Global
- 99 Positions
- Bengaluru
- 3 months ago
- Email to a friend
- Report this job
Job Description
INTERNATIONAL VOICE CUSTOMER SUPPORT
To schedule an interview contact - HR Pravallika (hidden_mobile)
Job Summary
We are seeking motivated and customer-focused individuals for the position of International Voice Process Executive. This role involves handling inbound and/or outbound calls to customers across international markets, primarily in English-speaking countries such as the US, UK, Canada, or Australia. The ideal candidate will possess excellent verbal communication skills, strong problem-solving abilities, and a willingness to work in night shifts or rotational shifts aligned with international time zones.
Roles & Responsibilities
Handle incoming calls from customers or clients.
Address customer inquiries, concerns, and issues in a professional and friendly manner.
Provide information about products, services, or processes.
Responsible for clients, handling queries, appropriate assistance
Patience when handling tough cases.
Excellent communication and problem-solving skills.
Candidate should possess excellent oral and written communication skills.
Respond to customer queries in a timely and accurate way.
Own and resolve customer issues efficiently, effectively and Em-pathetically.
Following up with customers for any further information.
Provide accurate, valid, and complete information by using the right tools.
Key skills required:
* Proven customer support experience or experience as a client service representative
excellent communications skills.
* Ability to listen and active problem-solving skills good interpersonal skills
* Ability to handle pressure ability to multi-task, prioritize, and manage time effectively
Eligibility:
> Immediate Joiners only
> Minimum 1year Experience in International Voice Process
> Fluency in English Communication
> Should be flexible with Rotational shifts
> Only International Voice process experience preferred
Job Description
> Job Title: International Customer Support Representative (Voice Process)
> Location: Bangalore
> Job Type: Full-time
> Salary: Upto 4LPA
> Shifts : 5 days working/ 2 Rotational week off
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Customer Service (International)Functional Area: Not SpecifiedRole/Responsibilies: International Voice Customer SupportContact Details:
Company: Wroots GlobalLocation(s): Bengaluru
Keyskills: voice process customer support international voice process international bpo us healthcare
Similar positions
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in