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Manager - HRO / Knowledge Management @ Genpact

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 Manager - HRO / Knowledge Management

Job Description

    Role Overview: Genpact is a global professional services and solutions firm focused on delivering outcomes that shape the future. With a team of over 125,000 professionals across 30+ countries, we are driven by curiosity, agility, and a commitment to creating lasting value for our clients. Our purpose, the relentless pursuit of a world that works better for people, underpins our work as we serve and transform leading enterprises, including the Fortune Global 500, through our deep industry knowledge and expertise in digital operations, data, technology, and AI. Key Responsibilities: - Ensure compliance with legislation and requirements. - Manage staff queries efficiently and resolve them within agreed service level timeframes. - Demonstrate good knowledge of MS Office, especially Excel. - Communicate effectively at all levels within the organization. - Develop a strong understanding of business and employee development needs using Design Thinking principles. - Collaborate with the business, verticals, and other functions to validate content accessibility, relevance, and applicability. - Work with content providers, IT, and team members to prepare relevant content. - Assess and evaluate the uptake of content and its value generation across various work streams. Qualifications Required: Minimum qualifications: - Graduate in any stream. - Relevant experience in a solution architect/consulting role. - Minimum two quality certifications from LEAN, Six Sigma, or Design Thinking Practitioner. - HR-ERP exposure is a must. - GBS Industry exposure. Preferred qualifications: - Good communication skills, influencing skills, and proficient knowledge of Excel. - Passion and drive for automation and process improvements. - Highly collaborative yet self-sufficient. - Excellent stakeholder management skills. - Project management/execution expertise. - Ability to multitask in an ambiguous environment. - Strong influencing skills and a creative, innovative mindset. (Note: The additional details of the company were not explicitly mentioned in the provided job description.),

Employement Category:

Employement Type: Full time
Industry: IT Services & Consulting
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Manager - HRO / Knowledge Management

Contact Details:

Company: Genpact
Location(s): Karnataka

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Keyskills:   MS Office Excel Communication Skills Design Thinking Stakeholder Management Project Management Automation

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