Walk-In Interview Drive-Virtual Care-Officer Customer Care @ Hdfc Bank

Home > Customer Success

Walk-In Interview Drive-Virtual Care-Officer Customer Care

Hdfc Bank
0 - 4 years
Pune
4 months ago
Email to a friend
Report this job

Job Description

Job Name : Virtual Care-Officer Customer Care

Job Location : HDFC Bank LTD, Bund Garden Road, Pune

Job Description for the role:

Responsible for ensuring delivery of competent and consistent service in line with set standards that results in an enhanced customer experience for bank customers
Job Role includes, handling of inbound calls received from customers enquiring details of the product holdings, product or process related information. (for any / all products areas like Credit Cards, Bank A/Cs, Deposits, Loans, Depositories, Mutual Funds, Debit Cards, Prepaid & Forex Cards or any other Direct Banking related calls)
Deliver service quality in order to achieve Quality benchmarks defined from time to time.
Adherence to set processes of updating customer interactions in CRM Next & ensuring timely updations of interactions in appropriate systems.
Education - Graduation is compulsory

Job Classification

Industry: Banking
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success - Other
Employement Type: Walk-ins

Contact Details:

Company: Hdfc Bank
Location(s): Pune

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: Inbound Voice Process Handling Customer Queries Inbound Calls Query Resolution Banking Products Inbound Process Inbound Customer Service Solving Queries Complaint Handling Customer Handling

Job seems aged, it may have been expired!
Fraud Alert to job seekers!

₹ Not Disclosed

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Similar positions

Bilingual Customer support - French and English

IntouchCX

1 - 6 years

Hyderabad

3 days ago

₹ 4.5-6.5 Lacs P.A.

Customer Support Executive- Malad

Teleperformance (TP)

0 - 1 years

Mumbai

4 days ago

₹ Not Disclosed

Customer support -Us voice(chat +mail+calls)- Fresher Can apply -25k

Trigent Software,

0 years

Mumbai

5 days ago

₹ 2-3 Lacs P.A.

Customer Care Executive-(Voice)-HR Mritika

Wipro

0 - 2 years

Kolkata

5 days ago

₹ Not Disclosed

Hdfc Bank

\\n\\nHiring for renowned and trusted multinational BPO\\\'s.

Walk-In Interview Drive-Virtual Care-Officer Customer Care @ Hdfc Bank

Home > Customer Success