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Service Delivery Manager @ Cloud Strat

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 Service Delivery Manager

Job Description

Lead service delivery across AI, cloud, and cybersecurity projects. Ensure SLA adherence, 247 support, customer satisfaction, and coordination with engineering, SOC/NOC, and OEM teams.

Required Candidate profile

Experienced operations leader (712 yrs) with strong service management and ITIL skills. Adept at handling government or enterprise clients, SLA governance, and escalation management.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Service Delivery
Role: Service Delivery Manager
Employement Type: Full time

Contact Details:

Company: Cloudstrats
Location(s): Delhi, NCR

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Keyskills:   ITIL IT Service Delivery NOC IT Operations Management Service Delivery SOC IT Service Delivery Management SLA Management IT Infrastructure Management IT Operations IT Infrastructure Support

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Cloud Strat

Cloudstrats Technologies Private Limited Cloudstrats is a Global Solutions and Services Company. We are adept in Technology, Information Security, Virtualisation, Cloud, and Infrastructure Management. We work for over 200+ clients across the globe. We are based in India, USA & Dubai.