Service Delivery Manager @ Cloudstrats

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Service Delivery Manager

Cloudstrats
4 - 9 years
Delhi, NCR
2 months ago
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Job Description

Lead service delivery across AI, cloud, and cybersecurity projects. Ensure SLA adherence, 247 support, customer satisfaction, and coordination with engineering, SOC/NOC, and OEM teams.

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Experienced operations leader (712 yrs) with strong service management and ITIL skills. Adept at handling government or enterprise clients, SLA governance, and escalation management.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Service Delivery
Role: Service Delivery Manager
Employement Type: Full time

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Company: Cloudstrats
Location(s): Delhi, NCR

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Keyskills: ITIL IT Service Delivery NOC IT Operations Management Service Delivery SOC IT Service Delivery Management SLA Management IT Infrastructure Management IT Operations IT Infrastructure Support

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Cloudstrats

Cloudstrats is a Global Solutions and Services Company. Our focus is on Cloud, Automation, Analytics, RPA, ML & AI powered technology and security solutions for over 200+ clients across the globe. We have strong presence in India, Dubai, and the USA.

Service Delivery Manager @ Cloudstrats

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