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Sr. Executive AM @ Unison International

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 Sr. Executive AM

Job Description

Were Hiring | Sr. Executive / AM Grooming, Soft Skills & Customer Service Trainer


Industry: Aviation / Airport Operations / Ground Handling
Location: New Delhi (No Relocation)
Experience: 58 Years
CTC: 710 LPA
Working Days: 6 Days a Week

About the Role

We are looking for an experienced Grooming, Soft Skills & Customer Service Trainer to deliver high-impact training programs for airport ground handling and passenger-facing teams. The role focuses on grooming standards, service excellence, and behavior-based training aligned with airline expectations.

Key Responsibilities

  • Deliver grooming & professional image training as per airline standards
  • Conduct customer service & soft skills training (communication, empathy, service recovery)
  • Facilitate classroom, virtual & on-the-job training using real aviation scenarios
  • Conduct grooming audits, assessments & refresher sessions
  • Customize training content based on airline SLAs and operational needs
  • Maintain training records and support internal/external audits

Mandatory Requirements

  • 58 years of experience in Airport / Airline / Ground Handling operations (mandatory)
  • Prior exposure to training delivery or service quality frameworks
  • Graduate / Diploma in Aviation, Hospitality, HR, or Customer Service
  • Grooming / Soft Skills / Training certifications preferred

Key Skills

Grooming Training | Soft Skills Facilitation | Customer Service Excellence | Aviation Operations | Training Delivery

Interested? Connect with us:
pr**************i@un****************l.net
+91 96541 86061


Job Classification

Industry: Recruitment / Staffing
Functional Area / Department: Food, Beverage & Hospitality
Role Category: Food, Beverage & Hospitality - Other
Role: Food, Beverage & Hospitality - Other
Employement Type: Freshers

Contact Details:

Company: Unison International
Location(s): Faridabad

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Keyskills:   Ground Staff Activities Aviation Ground Handling Airport Operation Hospitality Management Hospitality service quality Customer Service Passenger Handling Airport Ground Handling Communication Skills Airport Management Grooming Customer Service Trainer

 Fraud Alert to job seekers!

₹ 5.5-10 Lacs P.A

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Unison International

Unison International Consulting is looking for an experienced Grooming, Soft Skills & Customer Service Trainer to deliver high-impact training programs for airport ground handling and passenger-facing teams. The role focuses on grooming standards, service excellence, and behavior-based traini...