Customer Care Executive @ Teleperformance

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Customer Care Executive

Teleperformance
0 - 2 years
Mumbai
4 months ago
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Job Description

Responsibilities:

Manage incoming queries via phone, email & chat
Maintain high NPS through exceptional service
Collaborate with teams on process improvements
Resolve issues promptly and professionally.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Teleperformance (TP)
Location(s): Mumbai

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Keyskills: Excellent Communication In English Inbound Process Blended Process Customer Service Solving Queries Rotational Shifts Outbound Process Customer Handling Email Process Chat Process

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₹ 50,000-3 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Teleperformance

https://www.teleperformance.com

Customer Care Executive @ Teleperformance

Home > Voice / Blended