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Customer Support Executive @ Kochar Infotech

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 Customer Support Executive

Job Description

Handle incoming customer queries via call/Email.
Provide accurate information about products/services.
Troubleshoot basic customer issues and resolve them.
Maintain a professional and friendly tone.
Document conversations and ensure proper follow-up.

Required Candidate profile

Fresher and experienced both are eligible
Good communication skills
Graduation is mandatory
Quick Learner
Ability to work in fast paced environment

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Freshers

Contact Details:

Company: Kochar Infotech
Location(s): Noida, Gurugram

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Keyskills:   Inbound Voice Process Customer Service Voice Process Inbound Process Blended Process Inbound Customer Service Handling Customer Queries Inbound Calls Customer Care Query Resolution Voice Support Domestic Process

 Fraud Alert to job seekers!

₹ 2-3 Lacs P.A

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Kochar Infotech

Kochar Infotech Limited Kochar Infotech Ltd. is a technology company helping enterprises achieve Digital Transformation in Customer Experience & Business Efficiency. We are a team of 2500+ Solution Providers, serving clients in over 20 countries. Our Clients include International Brands su...